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Emergency Procedures

Emergency Procedures

The Hilton Albany is fully prepared to handle different types of situations to assist our guests. The following is information on our emergency procedures:

• The hotel internal emergency number is  Zero (0), which will direct you to the hotel operator/Front Desk Agent
• The hotel has an emergency response team 24 hours a day. In the event of an emergency, calling the emergency number, Zero (0) will initiate the appropriate response.
• Paramedics, Fire Department, and the Police Department are all located approximately 5-10 minutes from the hotel.
• Our Security Department, as well as a small number of other employees, are trained in CPR and First Aid.
• Emergency evacuation routes and procedures are located on the inside of all guest room doors.
• Nearest emergency room:  5 minutes
• Nearest hospital:  5 minutes

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Hilton Albany | 40 Lodge Street, Albany, New York 12207